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Legal

Terms & Conditions

Last updated: June 21, 2026

Notice: These terms are provided as a starting point and should be reviewed by your attorney before relying on them for live transactions.

1. About us

Oro & Alma (“we,” “us,” “our”) is a mobile permanent-jewelry atelier based in Illinois, serving the western Chicago suburbs and the greater Chicago area by appointment and at scheduled events.

2. Acceptance of terms

By accessing our website or booking a service, you agree to these Terms & Conditions, our Privacy Policy, and our Cancellation Policy. If you do not agree, please do not use our site or services.

3. Services

We offer hand-welded permanent jewelry — chains welded directly onto the wearer without a clasp. Sessions are by booking only. You must be 18+ or accompanied by a parent or guardian.

4. Booking & deposit

A non-refundable deposit is required to reserve your time. The remaining balance is due at your appointment. Cancellations forfeit the deposit; reschedules made at least 24 hours before your appointment carry the deposit forward — see the Cancellation Policy.

5. Wearing permanent jewelry

Permanent jewelry is welded with a small electrical pulse. While generally safe, you must inform us if you have a pacemaker, are pregnant, or have a metal allergy. We are not medical professionals; consult your physician with any medical questions. You agree to wear the piece at your own risk.

6. Intellectual property

All site content — photography, copy, branding, and product designs — is owned by Oro & Alma and may not be reproduced without written permission.

7. Limitation of liability

To the fullest extent permitted by law, Oro & Alma is not liable for indirect, incidental, or consequential damages arising from your use of our site or services. Our total liability shall not exceed the amount you paid for the service in question.

8. Governing law

These terms are governed by the laws of the State of Illinois. Any dispute will be resolved in the courts of DuPage or Cook County, Illinois.

9. Changes

We may update these terms at any time. Continued use of our site or services constitutes acceptance of the updated terms.

10. Contact

Questions? Reach us at noreply@shoporoandalma.com.